Effective communication

Guidelines for Shared Transfer of Care

The Guidelines for Shared Transfer of Care have been developed to provide direction to health professionals working across the health care sector on improving transfers of care.

The Guidelines document sets out and describes the five Sharing Points which are key elements for delivering best practice transfers of care. 

The Guidelines recommend that:

  • healthcare professionals adopt a person-centred approach to care
  • consumers and healthcare professionals share the accountability of care
  • communication between providers involves the person, and is timely and appropriate
  • all documentation shared should be of high quality
  • care is coordinated, evidence-based and person-centred across care sectors.

The Guidelines and associated tools and resources help foster good communication between health professionals, and involving the person, when people are moving between services.

These are available from the Primary Health Tasmania website.

One such tool that is a person-centred resource for consumers is the Passport to Better Health. The Passport is designed to support consumers to take an active role in their healthcare.

The Passport is a communication tool that allows consumers to note down their own health information to discuss with their service providers as they navigate the health and community services sector.

Copies of the Passport are available from Primary Health Tasmania offices.