We all know that effective management of chronic health conditions improves health outcomes, gives people a better quality of life and keeps people out of hospital.
Care coordination can play a big part in helping people manage their chronic health conditions. It can assist these people to access the services they need to manage their condition effectively. It connects people to community based models of support and care rather than accessing services in an acute setting. Care coordination has been shown to be most successful when there is a close relationship between the client, their General Practitioner and the Care Coordinator.
Investing in a robust and effective care coordination program will help
- Improve your client’s and their family’s wellbeing
- Increase satisfaction, improve efficiency, effectiveness and outcomes for clients from primary health care, hospital and aged care and community sectors
- Strengthen client and family health literacy
- Strengthen service provider health literacy
- Improve appropriate and timely access to primary health care services
- Increase effective health care consumption. For example; increase the use of primary health care services and after hours services and decreased use of acute sector based emergency services