- Access & EquityA care coordination program must be accessible to the people within a community who will benefit from it, and meet the needs of those people who are most likely to use it. It must be accessible, affordable and culturally sensitive, recognising that diversity exists within individuals, and in(...)
- Accreditation StandardsInline with the Aged Care Act 1997 and the Quality of Care Principles 1997 all Australian Government subsidised aged care homes must meet a set of standards before they can receive government funding. There are four Accreditation Standards and 44 expected outcomes focusing on: management(...)
- AccreditedIf a government funded aged care home, is referred to as accredited it means that the Aged Care Standards and Accreditation Agency has formally recognised the organisation as operating according the the Accreditation Standards as set out in the Aged Care Act 1997 and the Quality Care(...)
- Action PlanAn action plan is developed through the service referral screening process. This document details the outcome of screening into to activities/actions ensure that all stakeholders have the information required to facilitate appropriate service referral and responses.
- Advanced Care PlanningAdvance Care Planning is an important process. Documenting a plan that takes into account an individuals values, beliefs and preferences enables them to take control of there future health care and treatment in the event they are not able to communicate their wishes.
- AdvocateAn advocate is a person who can support or represent people in their dealings with others.
- Aged Care ActThe Aged Care Act 1997 is the Commonwealth Legislation that allows government funding to be provided for aged care.
- Aged Care PrinciplesThe Aged Care Principles are the subordinate legislation of the Aged Care Act 1997.
- Aged Service ProvidersAged Service Providers provide a range of services to older people in our community through residential, home, or 'other' services.
- Care Co ordinationCare coordination involves deliberately organising client care activities, and sharing information among all of the participants concerned with a client’s care, to achieve safer and more effective care. This means that the client’s needs and preferences are known ahead of time and communicated(...)
- Care CoordinatorCare coordinators are people assigned to see the big picture in a client’s care. They need to be able to understand each client in the broader context of that person’s life, and to appreciate each person as an individual.
- Chronic DiseaseA chronic disease is a long term condition that generally does not get better on its own and is generally not cured completely. Chronic diseases can lead to other health complications, and can be associated with functional impairment and disability. Examples include Neuro-degenerative(...)
- ClientsThe Care Coordination target client group is people over 40.
- Consumer Directed CareConsumer directed care
- Cultural AwarenessUnderstanding and addressing cultural diversity is essential to the provision of culturally appropriate care that acknowledges and respects the integrity of each client. Culturally appropriate, person-centred care supports an individual’s cultural, linguistic and spiritual needs in order to(...)
- General practiceGeneral practice provides comprehensive and coordinated, person-centred, continuing, whole-person health care to individuals and families in the community. General practice, and the practices they work, with are foundational to our health care system. General practitioners (GPs), and the(...)
- Health LiteracyWe use the term health literacy to mean a person’s ability to understand medical instructions and to know what health services are available to them and how to access those services when needed. .
- Health ProfessionalsHealth professionals include medical practitioners, nurses, allied and other health professionals, hospitals, clinics and government and non-government agencies. These providers deliver a plethora of services across many levels, from public health and preventive services in the community, to(...)
- Motivational InterviewingMotivational Interviewing is a collaborative, goal-oriented style of communication, which focuses on the language of change. This technique is used for long-term capacity building, which strengthens an individual’s personal motivation for, and commitment to, a specific goal. Motivational(...)
- OARSThe four core principles in Motivational Interviewing - Open ended questions, Affirmation, Reflective listening and Summarising.
- Primary Health TasmaniaPrimary Health Tasmania is a non-government, not-for-profit organisation working to connect care and keep Tasmanians well and out of hospital.
- Principles of Care Co ordinationA number of principles underpin an effective care coordination program: Person-centred care - Person-centred-care must form the basis of care coordination Communication - Stakeholders in the client’s health and wellbeing must be engaged with each other and the care coordinator Access(...)
- Residential Aged CareIf an individual receives personal and/or nursing care in a residential facility, as well as accommodation, you are in residential aged care. This type of care also includes: appropriate staffing to meet your nursing and personal care needs meals and cleaning services furnishings,(...)
- Self-efficacySelf-efficacy is a person’s belief or confidence in their ability to carry out a target behaviour successfully.
- Self-management SupportThe purpose of self-management support is to aid and inspire clients to become informed about their conditions and to take an active role in their treatment. This process empowers and enables clients to have influence and control over their own health and the decisions made in their care.
- Social Determinants of HealthAccording to the World Health Organisation, the social determinants of health are the conditions in which people are born, grow, live, work and age, including the health system. These circumstances are shaped by the distribution of money, power and resources at global, national and local(...)
- Teach BackTeach back is a way to confirm that the person has heard and understood what is being taught. In teach back, the client restates information that they have just been given to the care coordinator, using their own words
- Transfers of CareTransfers of care refers to the movement of people between health care locations, providers, or through different levels of care and community support.
- World Health OrganisationThe World Health Organisation is the directing and coordinating authority on international health within the United Nations' system